Community Fundraising Guidelines

Guidelines for community fundraising

Your support is so important. Thank you for fundraising!

Please be sure to follow these guidelines as you go about your fundraising. If in doubt, we are here to help. Call us on 1800 ORYGEN.

How can I register to fundraise?

  1. Start by completing the sign-up form.
  2. Read and agree to Orygen’s Community Fundraising Terms and Conditions and Waiver.
  3. Once completed, you will have your own personal fundraising page. Now you can begin fundraising!
  4. When you register on fundraise.orygen.org.au you will receive automatic Authority to Fundraise online via your personal fundraising page. If you are undertaking any activity in addition to collecting donations online, Orygen will need to first provide you with an additional letter of Authority to Fundraise. You can request one here.
  5. To issue your Authority to Fundraise we need to first assess that your proposed activity meets Orygen guidelines, terms and conditions.
  6. Orgyen supporter care will be in contact to discuss your fundraiser with you. You can also submit a query here or call us on 1800 ORYGEN if you would like to chat through your fundraising event before registering.

General

  • Orygen reserves the right to not authorise or revoke authorisation of any third-party fundraising activity, event or donation if it does not comply with these guidelines.
  • You must ensure that any funds raised or donated are forwarded to Orygen to support young people facing mental health challenges within four weeks of the completion of your fundraising activity.
  • You must disclose any previous criminal convictions to Orygen when you register. The disclosure of this information may or may not prevent you from being able to organise an activity in support of Orygen. Your conviction will be considered when assessing the suitability of the activity and yourself as the organiser. You must disclose any criminal charge brought against you during the period you are authorised to raise funds on behalf of Orygen by calling 1800 ORYGEN.
  • As the person registering the fundraising activity you will be solely responsible for the activity and Orygen is not responsible for the coordination and management of the event, finances, prizes, publicity and/or goods and services required to run the activity.
  • Orygen can provide fundraising advice and guidance.
  • We cannot facilitate online fundraising for anybody wishing to fundraise anonymously.
  • In your correspondence and promotion of your fundraising activity or event, please ensure you make clear that the fundraising activity is not run by Orygen but instead is an activity to raise funds for Orygen to help young people facing mental health challenges
  • Suggested phrases to use include: “proudly supporting Orygen” or “funds raised will support Orygen and young people facing mental health challenges”.
  • Please request approval to use the Orygen logo to promote your activity before its use.
  • Please do not conduct any doorknocking or telephone-based approaches.

Please note that Orygen cannot assist with:

  • Provision of any Orygen database for promotion or marketing purposes.
  • Prizes for your fundraising activities such as auctions or raffles.
  • Applying for relevant permits, licences or insurance covers related to third-party activities.
  • Staff or volunteers to run events.
  • Sale of tickets, products or services as part of your initiative.
  • Reimbursement of event-related expenses or covering costs associated with your event or activity

Online user conduct

  • You must ensure that any content you upload (including photographs, videos and personal stories, comments or posts) is not obscene, offensive, discriminatory, defamatory or racist and does not breach any law or regulation or any intellectual property rights of another party or any right or duty owed to a third-party. This means that if any of the content you upload is copyright protected; you must first obtain the copyright owner’s written permission to use it.
  • Orygen has zero tolerance for bullying or harassment within our community – including on our online platforms.
  • Please report any bullying or harassment immediately on 1800 ORYGEN
  • Orygen reserves the right to remove any content from any page without notice.
  • You must not use any of the Orygen sites to misrepresent your identity or affiliation with any person or organisation.
  • You must not use the site to conduct, display or forward details of any survey, contest, pyramid scheme, chain letter, junk or spam email.
  • You must not use or attempt to use the site for any unlawful, criminal or negligent purpose.

If you become aware of any content which breaches any of the above rules or any suspicious activity, please notify us immediately by emailing donate@orygen.org.au or calling 1800 ORYGEN.

Privacy and personal information

All personal and sensitive information associated with the proposed fundraising activity will be handled in accordance with Orygen’s Privacy Policy.

Risk

When you register on fundraise.orygen.org.au you will receive automatic Authority to Fundraise online via your personal fundraising page.

Any activity outside of collection of donations online via your personal fundraising page needs to be screened before approval.

We will approve fundraising activity or event registrations that:

  • provide sufficient written information outlining the activity;
  • comply with our fundraising guidelines;
  • do not involve unnecessary risk; and
  • will provide a reasonable return to support people facing mental health challenges.

Authority to proceed with your activity requires Orygen to screen your activity against the following risk categories:

  • association (brand and reputation);
  • financial and legislative compliance; and
  • health and safety.

Orygen will automatically decline high-risk activities including, but not limited to, activities that:

  • pose a high level of personal or public safety and health risk;
  • involve armaments/weapons/firearms;
  • exploit labour or otherwise harm workers or children;
  • include pornographic, nudity, semi-nudity or sexual imagery/activities;
  • involve alcohol, cigarettes, cigars, or other tobacco products;
  • involve gambling;
  • could negatively impact the environment;
  • involve violence or the promotion of violence;
  • involve any use of animals for sport, entertainment, performance, recreation, work or training where injury, pain, suffering or distress may be caused (e.g. shearing sheep, horse/greyhound racing, circus, animal fighting, animal performing; or
  • use the Orygen logo for packaging or promotion of a product sold in a retail environment without an established corporate partnership agreement.

Liability

  • Orygen cannot provide advice on safety management or liability. It is the responsibility of the organiser to plan and implement effective safety management and meet their duty of care to event participants, volunteers, employees, contractors and the public.
  • The Orygen public liability coverage does not extend to third-party activities.
  • Organisers should be aware of their personal liability and understand that they will not be covered by any policy held by Orygen if they proceed.
  • Anyone involved in the fundraising activity or event is doing so of their own initiative and not in an official capacity as an Orygen volunteer.
  • Organisers must ensure they have sufficient insurance in place. This may include insurance coverage in addition to public liability.
  • Orygen cannot offer advice on what coverage organisers should have in place for their event/activity.
  • Orygen accepts no responsibility for loss, liability or injury, occupational health and safety or welfare claims arising from any third-party fundraising event or activity.

Legislative obligations

Your fundraising activities must be legal, complying with Australian federal and state laws.

Your fundraising activity or event must comply with all legislative and local government requirements and have all appropriate permits, licenses and insurance for fundraising in the state and/or territory where the activity is to be held - all obtained before the event has been promoted.

You are required to seek the required permits relating to activities such as raffles, lotteries, auctions. Please contact your State's office for further information and to apply for permits:

ACT
ACT Gambling and Racing Commission
Phone: 02 6207 0359

NSW
NSW Office of Liquor, Gaming and Racing
Phone: 02 9995 0300

NT
Racing Gaming and Licensing
Phone: 08 8999 5511

QLD
Office of Liquor, Gaming and Racing
Phone: 13 74 68

SA
Office of the Liquor and Gambling Commissioner
Phone: 131 882

TAS
Department of Liquor and Gaming
Phone: 03 6166 4444

VIC
Commission for Gambling and Liquor Regulation
Phone: 1300 182 457

WA
Department of Gaming, Racing and Liquor
Phone: 08 9425 1888

Tax-deductible and non-tax-deductible receipts

Orygen holds Deductible Gift Recipient (DGR status). Donations of more than $2 made directly to Orygen are eligible for a tax-deductible receipt.

Tax-deductible receipts can be issued by Orygen when donations are made on a purely voluntary basis with no conditions or benefits received in return.

Tax-deductible receipts are not issued when a payment results in the receipt of a good or service or the donation is not deemed to be unconditional; such as for sponsorship, purchasing raffle tickets, entry fees or auction items.

Everyone who donates to your online fundraising page is automatically issued with a tax-deductible receipt via email.

You can request tax-deductible receipts for any donor who provides a cash donation to you. You'll need to forward the full amount to Orygen and provide the donor’s details.

Alternatively, you can remit the full donation amount in the donor’s full name through your fundraising page - ensuring you enter their email address for the receipt.

Donors are required by the Australian Taxation Office to substantiate tax deductions with a receipt from a DGR status organisation such as Orygen.

If unsure, please contact Orygen to ask whether we can issue a tax-deductible receipt.

For more information on tax-deductible receipts visit the Australian Taxation Office website.