FAQs
Got questions? Please see our frequently asked questions below.
Getting Started
How do I register to be involved in March 4 Young Minds?
You can register to be involved in March 4 Young Minds here. Complete the online form and start fundraising!
Do I have to run or walk on a certain date to be a part of the event?
The event will run from Monday 31st of March - Sunday 6th of April. Participants will walk or run whenever it suits across this week to hit their movement and fundraising goals.
Why do I need to register?
By registering for March 4 Young Minds, you will receive a [registration kit] and create an online fundraising page to track donations.
What is in my [registration kit] and when will I receive it?
Why hasn't my [registration kit] arrived yet?
Your [registration kit] will be sent via Australia Post and may take up to 2 weeks to be delivered.
Where can I take part in the event?
You can take part in this event anywhere, anytime from 31st of March - 6th of April.
I've forgotten my username and/or password.
If you’re trying to log in but you can't remember your password, click on the 'Forgot password?' link on the log in screen. Enter your email address and we’ll send you a link to reset your password.
Fundraising
Where does my fundraising money go?
Your support will enable crucial, translational research into prevention and early intervention and support the implementation of our clinical services. This will ensure we can deliver new solutions to the current crisis that help to improve the mental health of young people. Learn more about Orygen here.
How do I promote my involvement in March 4 Young Minds?
Create a team and invite friends, family or colleagues via email or SMS to participate in the event with you! This is a great way to expand your fundraising and get others involved. You could also share your page on social media or print a poster for your workplace or local community notice board.
How do I ask people for donations?
Tell your supporters why the cause is important to you and remind them that every dollar counts – every dollar will go towards supporting young people impacted by mental ill-health and their families (find out more here). Many workplaces also offer dollar matching, so it’s worth asking your boss if this is something they will do.
How do I update the message on my fundraising page or change my page name?
Your page name can be changed by logging in to your Fundraising Hub, clicking on "My Account" and editing the Alternate Display Name field.
To update your page message visit the "Edit My Page" section of your Fundraising Hub, and scroll down to Update My Story. This can also be done via your public-facing fundraising page by clicking the edit icon next to Support My Biggest Morning Tea.
How do I upload photos to my fundraising page?
Log in to your fundraising hub and under Edit My Page add a new image to your Gallery. Also make sure to update your profile picture, so your friends recognise your tea when they donate!
How do I share my page on Facebook?
When you are logged into your fundraising hub or viewing your fundraising page, simply click on the Facebook share button. Alternatively, you can copy and paste your fundraising page URL into an email or on Facebook.
I shared my fundraising page on Facebook and it prompted me to add a donate button, should I use this?
We would advise you don’t use the Facebook donate button. As donations via Facebook are managed by a third party, we are unfortunately unable to track the funds you raise on Facebook. This means that any donations made using the Facebook donate button will not appear on your fundraising page or be added to your total fundraising amount.
What is my personal QR code and how can it be used to get donations?
Once you have registered, you will be provided with a unique QR code which can be used to make cashless payments at your event.
Once you log in to your fundraising hub, under Resources there is the option to download and print your QR code to display at your event.
Attendees will be able to simply scan the QR code using the camera on their phones and be taken directly to your online fundraising page to donate to your tea - without worrying about cash!
How do I add offline funds (like cash) to my fundraising page?
You can do this on your fundraising hub, under ‘My Donations’. Log in here.
Please note that any funds deposited in person at a bank, via bank transfer, or using BPAY will not automatically appear on your page. Please email donate@orygen.org.au for any queries.
How do I get tax receipts? (for movers and donors)
You can find records of your past online donations and your tax receipts through the Donor Login portal. Log in as a donor here.
Other
I've forgotten my username and/or password.
If you’re trying to log in but you can't remember your password, click on the 'Forgot password?' link on the log in screen. Enter your email address and we’ll send you a link to reset your password.
How do I share my March 4 Young Minds experience?
We would love to hear about your March 4 Young Minds experience! Share your story here.
I need more info!
If you have any other questions, queries or concerns, please contact our team at donate@orygen.org.au and one of our friendly team members will get back to you.
More questions?
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